What to do if your mail ballot has not arrived

If you requested a mail ballot but it hasn't arrived, don't worry,  your vote can still be counted! In fact, you have options to make your voice heard.

Go to  Voter Services in Norristown no later than Monday.  They will issue a new ballot. You may complete and return it right then.  The office is at 425 Swede St, Norristown PA,. Weekday hours are 8:00 AM until 7:00 PM. Weekends from 11:00 AM until 4:00 PM. Click here for more information.  (outside of Montco click here or call 833-728-6837 if you need help).

Vote November 3rd with a provisional ballot.  If you're not able to claim a replacement ballot in person, you may still vote with a provisional ballot on Election Day. Just go to your assigned polling place and ask for a provisional ballot on November 3rd; the polls will be open 7 AM – 8 PM.  Click here to find your polling place.

Request additional help if you can't travel. Many voters are unable to visit an elections office or polling location due to limited mobility, medical reasons, and the risk of COVID-19. If that describes you or someone you care for, call 833-728-6837 to make a personalized plan based on your needs and location.


Already received your ballot?  If you've already received your ballot, the information above does not apply to you. Please mark your ballot, seal it in the secrecy and return envelopes, and complete and sign the Voter Declaration before returning it in person to your county dropbox or elections office. Click here to find drop off locations

At this point we do not recommend returning your ballot by mail, as it may not be received in time.
Please be sure your voice is heard and your vote is counted!
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