Make Sure Your Vote is Counted!

I have not received my ballot, what do I do? Don't worry, your vote can still be counted! In fact, you have options to make your voice heard.

1) Go to Voter Services in Norristown no later than Monday and get a new ballot and complete it there. The office is at 425 Swede St, Norristown PA,. They will issue a new ballot. You may complete and return it right then. They are open through Monday, November 2.  Weekday hours are 8:00 AM until 7:00 PM. Weekends from 11:00 AM until 4:00 PM. Click here for more information.  (Other counties, check with your Board of Elections).

2) If your ballot does not arrive by Election Day, go to your polling place. You will be able to vote by provisional ballot. You can verify your polling place at  or you may call 1-833-728-6837 (1-833-PAVOTES).

3) Request additional help if you can't travel. Many voters are unable to visit an elections office or polling location due to limited mobility, medical reasons, and the risk of COVID-19. If that describes you or someone you care for, call 833-728-6837 to make a personalized plan based on your needs and location.

Can I see if my ballot was received by the County?  Go to  If it shows “Vote Recorded” you are all set.

What if it does not show "Vote Recorded"? Go to the polls on election day and vote a provisional ballot, or go to Norristown and get a new ballot and vote it there. See above.

Where is my polling place? Go to

When are the polls open? Polls are open Tuesday, November 3, from 7am to 8pm.  Make a plan when you will vote.  If it works for you, we suggest going between 9:30 and 11:30 am or between 2 and 4 pm when it is usually less busy.  Be sure to allow plenty of time, dress for the weather and wear a face mask.

What happens if after I return the ballot I think I may have forgotten to use the secrecy envelope, or didn’t sign the return envelope, or just not sure I did the mail-in ballot right?  Go to the Voter Services office in Norristown. They will issue a new ballot. You may complete and return it right then. The office is located at 425 Swede St, Norristown PA. They are open through Monday,  November 2.  Weekday hours are 8:00 AM until 7:00 PM. Weekends from 11:00 AM until 4:00 PM.

I am sick or disabled and can’t get or drop off my ballot. What do I do? If you or someone you know has an illness or disability that will prevent them from picking up (in the case of a replacement ballot, see above) or dropping off their ballot, they can designate an agent to pick up or drop off their ballot. Click here to access the form.  The agent need not be a family member, but may not pick up/drop off for voters from more than one household. The ballot may be picked up at the Norristown office (see above) and returned along with the ballot to a secure drop box or the Norristown office. The signed form goes in the outer return envelope, with the secrecy envelope, but NOT IN THE SECRECY ENVELOPE.  Make a copy of the form so the person dropping off the ballot can have it in their hand in case they get challenged at the drop box.

I just learned that I need an absentee ballot.  Is it too late?

If any of the following situations apply to you, you qualify for an Emergency Absentee Ballot and may designate a representative to pick up & return your ballot from the Voter Services office in Norristown if one of the following applies: a)You have or had an illness or physical disability that prevented you from applying for a non-emergency absentee ballot prior to the application deadline; b) you were unable to apply for a non-emergency absentee ballot or mail-in ballot by the deadline due to yourusiness, duties, or occupation; c) you became physically ill or disabled after the deadline to submit an application for a non-emergency absentee ballot; or d) you expect to be absent from your municipality on election day and you did not know that you would be absent prior to the application deadline for a non-emergency absentee ballot. Click access the Emergency Absentee Application Packet.

I have other questions, whom do I ask? Call the PA Dems Voter Assistance Hotline at 1-833-PAVOTES (833-728-6837) or go to

I have my ballot, what do I do?

1) Complete your entire ballot in blue or black ink.  Vote for every office. There is no "straight" party voting. Do not make any stray marks on the ballot.

2) NO NAKED BALLOTS! Seal your ballot inside the smaller white “secrecy envelope” marked "Official Election Ballot"; do not write on that envelope.  IF YOU DO NOT USE THE WHITE ENVELOPE, YOUR VOTE WILL NOT COUNT!

3) Place the white envelope inside the larger return envelope and seal it (no tape)

3) Sign and complete the Voter Declaration on the back of the larger return envelope.

Here's a video


It is too close to Election Day to rely on the mail. Montgomery County voters click here for Drop Box locations and hours. You may only drop off your own ballot, not a family or household member's. You have until 8pm on Election Day, but do not wait; do it TODAY! (For other counties, go to for information).

To be sure your ballot arrived in time, especially if you mailed it, check HERE up until Election Day.  When it shows "Vote Recorded, " you are all set.  If by Election Day you do NOT see that, then please go to the polls and vote in person by provisional ballot. 

If you want to vote in person after you get your ballot, you may take the ballot and return envelope to the polls on election day, but it will take longer to vote because you will have to complete some paperwork there. There are no drop boxes at the polls.

Questions? Call the PA Dems Voter Assistance Hotline at 1-833-PAVOTES (833-728-6837) or visit